Shipping policy

Everything about the way this arrives is designed so that the only person who knows what is in it is the person who ordered it.

Pre-orders

The range is currently sold on pre-order. You pay now and everything dispatches from 30 October 2026. You will get an email with tracking the day yours goes out.

Your cancellation rights are not affected by paying early. You can cancel a pre-order at any point before it ships and get the full amount back, no reason needed. Once it has arrived, the usual position on sealed intimate goods applies.

The outer box

The magnetic presentation box never travels naked. It goes inside a plain corrugated outer with no branding, no product name, no slogan and no illustration. The label carries a person and an address. There is nothing on it that would make a flatmate, a neighbour or a courier curious.

The sender name

The return address uses a neutral trading name rather than the shop name. If a parcel is refused or goes missing, nothing about the way it is addressed identifies what is inside.

Your statement

Card statements show the same neutral trading name. Whoever else sees that statement learns nothing from it.

Where we ship

• United Kingdom. Tracked, with a faster tracked option at checkout if you want it sooner.
• Everywhere else. Tracked, to 221 countries.

Import charges are already paid

When a parcel crosses a border the destination country charges tax on it. Most shops leave that to you, which means the courier pays it, then asks you for the money back on the doorstep and adds a fee on top. We do not do that.

Checkout works out what your country will charge, adds it to your order, and we pay it before the parcel leaves. It arrives already settled. Nothing to pay, nothing to collect, no card through the door. In the UK there is nothing extra at all.

A few countries restrict the import of adult products. We will not ship somewhere that would put your parcel, or you, in front of customs holding it. If your country is one of those, checkout will say so rather than take your money and hope.